Terms & Conditions
Last Updated: September 22, 2026
Welcome to Cuimei Health. These Terms & Conditions govern your use of our website and your booking or use of our massage and wellness services.
By accessing our website, making a booking, or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
1. About Cuimei Health
Our services are provided by:
Beijing Cuimei Health Management Co., Ltd.
Address: 29-191, Jiuzhou Road, Majiaqiao Town, Tongzhou District, Beijing, China
Phone: +63 919 984 1858
For the purposes of these Terms & Conditions, “Cuimei Health,” “we,” “us,” or “our” refers to Beijing Cuimei Health Management Co., Ltd.
2. Our Services
Cuimei Health provides professional massage and wellness services that may be delivered at the customer’s home or another agreed location.
Available massage services, treatment durations, prices, service areas, and appointment availability may vary.
We reserve the right to modify, add, or discontinue services when necessary.
Our services are intended for general relaxation and wellness purposes and are not intended to diagnose, treat, cure, or prevent any medical condition unless expressly stated otherwise by a qualified healthcare professional.
3. Booking Appointments
Customers may request an appointment through our website or other booking channels made available by Cuimei Health.
When making a booking, you may be required to provide:
- Your name
- Contact information
- Service address
- Preferred date and time
- Selected massage service
- Other information reasonably necessary to provide the service
A booking is considered confirmed only after Cuimei Health has confirmed the appointment.
We will make reasonable efforts to accommodate your preferred appointment time, but appointment availability is not guaranteed until confirmation is provided.
4. Customer Information
Customers are responsible for providing accurate and complete information when making a booking.
In particular, the customer must provide an accurate service address and contact information.
If incorrect or incomplete information prevents our therapist from providing the service, additional charges or cancellation fees may apply where permitted by applicable law.
5. Service Location
Customers are responsible for providing a reasonably safe and suitable environment for the massage session.
The customer should provide:
- Adequate space for the massage
- A reasonably clean and safe environment
- Suitable access to the property
- A safe environment for the therapist
Our therapist may refuse or discontinue a service if the location presents a reasonable safety concern.
6. Health and Medical Conditions
Before receiving a massage, customers should inform the therapist of any relevant health conditions, injuries, allergies, pregnancy, recent surgery, medications, or other circumstances that may affect the massage.
Massage may not be appropriate for everyone.
If you have a medical condition or are uncertain whether massage is appropriate for you, please consult your doctor or other qualified healthcare professional before booking a service.
Cuimei Health and its therapists do not replace medical professionals and do not provide medical diagnosis or medical treatment through ordinary massage services.
7. Right to Refuse or Stop a Service
For safety and professional reasons, Cuimei Health and its therapists reserve the right to refuse or discontinue a massage session where reasonably necessary.
This may include circumstances involving:
- Unsafe working conditions
- Aggressive, threatening, or abusive behavior
- Intoxication or impairment
- Inappropriate or sexual behavior
- Harassment
- Requests for services outside the agreed service
- Information that was materially misrepresented during booking
If a session is stopped because of inappropriate customer conduct, the customer may remain responsible for the applicable service fee, subject to applicable law.
8. Professional Conduct
Cuimei Health maintains a strict policy of professional conduct.
Our massage services are strictly professional and non-sexual.
Customers must treat therapists respectfully and must not engage in harassment, sexual behavior, inappropriate touching, threats, discrimination, or other abusive conduct.
Any inappropriate behavior may result in the immediate termination of the appointment and may result in the customer being refused future services.
9. Appointment Changes and Cancellations
We understand that plans can change.
If you need to change or cancel an appointment, please contact us as soon as possible.
Our cancellation and rescheduling policies may vary depending on the service, location, booking channel, and timing of the cancellation.
Where applicable, cancellation fees or other charges will be communicated to the customer before or during the booking process.
We reserve the right to charge for appointments that are cancelled late or where the customer is unavailable at the agreed service location, to the extent permitted by applicable law.
10. Late Arrivals
Customers are responsible for being available at the agreed appointment location at the scheduled time.
If the customer is late, the massage session may need to be shortened so that the therapist can maintain the remainder of their schedule.
Unless otherwise agreed, the original appointment price may still apply.
11. Therapist Availability and Substitution
We will make reasonable efforts to provide the therapist selected or assigned for your appointment.
However, circumstances such as illness, emergencies, transportation problems, or other unforeseen events may require us to assign another qualified therapist or reschedule the appointment.
If we need to make a significant change to your appointment, we will make reasonable efforts to notify you.
12. Pricing and Payment
Prices for our services will be displayed or communicated before the booking is confirmed.
Unless otherwise stated, prices are for the selected massage service and duration only.
Additional charges may apply for certain locations, extended travel distances, special requests, additional time, or other services where such charges have been disclosed to the customer.
Payment methods accepted by Cuimei Health may vary.
13. Promotions and Discounts
From time to time, Cuimei Health may offer promotions, discounts, packages, or special offers.
Unless otherwise stated:
- Promotions cannot be combined with other offers.
- Promotions may have specific expiration dates.
- Promotions may be subject to availability.
We reserve the right to modify or withdraw promotions, subject to applicable law.
Specific terms provided with a promotion will apply where they differ from these general Terms & Conditions.
14. Customer Safety
Customers should communicate openly with the therapist regarding comfort, pressure, pain, allergies, or any other concerns during the session.
If you experience unusual or significant pain, discomfort, dizziness, or another concerning symptom, you should immediately inform the therapist and seek appropriate medical assistance when necessary.
Cuimei Health is not responsible for conditions arising from information that the customer failed to disclose where that information was reasonably relevant to the provision of the service, subject to applicable law.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Cuimei Health will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.
Nothing in these Terms & Conditions is intended to exclude statutory consumer rights or other protections that cannot legally be excluded.
16. Website Information
We make reasonable efforts to ensure that information on our website is accurate and up to date.
However, descriptions, prices, availability, photographs, promotional materials, and other website content may occasionally contain errors or may change without notice.
We reserve the right to correct errors and update website information when necessary.
17. Intellectual Property
All content on the Cuimei Health website, including logos, branding, text, photographs, graphics, designs, and other materials, is owned by or licensed to Cuimei Health unless otherwise stated.
You may not reproduce, modify, distribute, publish, or commercially use our content without prior written permission.
The Cuimei Health name, logo, and branding may not be used without authorization.
18. Privacy
Your use of our website and services may involve the collection and processing of personal information, including booking and contact information.
Our collection and use of personal information are governed by our Privacy Policy.
By using our services, you acknowledge that you have had the opportunity to review our Privacy Policy.
19. Third-Party Services
Our website may contain links to or integrations with third-party websites, payment providers, booking platforms, social media services, or other external services.
Cuimei Health is not responsible for the content, security, availability, or practices of third-party services.
Your use of third-party services may be subject to their own terms and privacy policies.
20. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of our website or services after the updated Terms & Conditions are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.
21. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to the services and the customer, subject to any mandatory consumer-protection laws that apply.
Any disputes shall be handled in accordance with applicable law and the jurisdiction of the relevant courts or authorities.
22. Contact Us
If you have questions about these Terms & Conditions, our services, or your appointment, please contact us:
Beijing Cuimei Health Management Co., Ltd.
29-191, Jiuzhou Road, Majiaqiao Town, Tongzhou District, Beijing, China
Phone: +63 919 984 1858
Cuimei Health
Relax. Restore. Right at Home.
